Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of the shipping costs by viewing your cart. Final shipping costs will be displayed on the invoice you see before confirming your order.
Q: Do you ship internationally?
A: No, at this time we do not ship outside of the U.S.
Q: What iPod generations work with the Ladybug?
A: The Ladybug works with all docking versions of the iPod.
Q: Does the iPhone work with the Ladybug?
A: Yes, the iPhone works with the Ladybug. Your iPhone needs to be set to “airplane mode”.
Q: What is the blinking light around the power button when I dock my iPod?
A: The light blinks while your iPod is authenticating for proper use.
Q: How long do the batteries last in the Ladybug?
A: 10 hours on maximum volume.
Q: Does the Ladybug charge my iPod?
A: The Ladybug charges your iPod only when plugged in with the AC adapter.
Q: Can I use the Ladybug with a non-iPod MP3 player?
A: Use the auxiliary-in jack to connect non-docking iPod, CD players, & other MP3 players.
Q: Why does my iPod freeze when docked?
A: You may not have the necessary software upgrade for the iPod, Connect to iTunes and download the latest software.
Q: Who can I contact for technical help with my Ladybug?
A: Send an email to support@vesta-life.com
Q: Where can I find the instruction manual for the Ladybug?
A: Download manual
Q: What is the warranty for the Ladybug?
A: Download warranty
Q: Where can I register my Ladybug?
A: At Vestalife
Q: What is the aux-in jack for?
A: Auxiliary-in jack is for connecting to non-docking iPod, CD players, & other MP3 players.
Q: What is the AV-out jack for?
A: AV out for video output.
Q: What is the USB jack for?
A: USB connector is for synchronizing with your computer.